POS Lavu was launched in 2010, and it’s been a great success until now. Thousands of restaurants in many countries have adopted this POS system, which is very carefully designed and full of features to work with. The name is quite interesting, but hey, never judge by appearances.
POS Lavu offers 2 pricing options and an annual payment option, which will let you save some money.
- $69 a month ($59 a month annually): “Lavu” plan, offers 1 location (extra ones at $59 monthly each), 24/7 customer support and updates.
- Enterprise: call for pricing, offers multiple locations, and prioritized support. Additional locations cost $20 each.
POS Lavu runs on iPad but the company itself doesn’t offer additional hardware. You’ll have to buy everything you need from their partner Zephyr, which offers cash drawers, register stands, receipt printers, routers and credit card readers.
POS Lavu is cloud-based, therefore it needs an internet connection to work. You can also run it on a local server, but it has to be a Mac Mini, in order to sync with the iPad.
While I was using POS Lavu, I didn’t find anything that was lacking. Just to give you an idea, here are some of the major features the system offers:
- Inventory system: the inventory system has to be well done, it’s a restaurant-specific POS system after all. POS Lavu doesn’t miss the shot here, you can easily track single ingredients and dishes as well. The program will alert you when you’re running low on stock (and by the way you can enter whatever amount you consider “low on stock”).
- Employee management: employees have to log in through the register (the iPad) with their personal ID code, this way you can calculate their work time, and see personal performance.
- Table organization: you have the ability to easily move them and assign numbers to them.
- Ordering: easy to do, and divided into sections, depending on the type of food you want and the type of shop you’re in (restaurant, bar, fast foods and so on).
- Menu management: divide your items into categories, and create discounts specifically for anything you want.
Lavu supports some third party software, but it has also developed add-ons itself, like Lavu Delivering.
Pros and Cons
Let’s start with the pros of POS Lavu:
- Good customer service: Lavu’s customer support is just amazing. Responses are detailed, the staff knows how to handle things by interacting with the users and being very patient. You’ll never find someone copy-pasting answers from their FAQ.
- Easy to use
- Effective and frequent updates: a lot of people have reported that the customer service requests updates depending on the kind of bug/problem the program has. Pretty rare to see.
The cons are not as many as the good stuff luckily, but they have to be noted since they’re not so unimportant to be left out:
- No import/export: it’s very unlucky to see that such a good system misses CSV format import. You’ll have to enter all the items and the customers yourself, one by one.
- No transfer: inventory transfer is also pretty mandatory in a POS solution and I’m surprised to see that Lavu misses it as of now.
Lavu can become one of the best restaurant POS choices out there if it only adds import and export functionality. Its design is very carefully made, it doesn’t miss any other features and offers a lot of useful add-ons, all at a convenient price.